Cancel an appointment
Confirm the cancellation and check that the visit appears under canceled appointments.
Open My appointments, choose the upcoming visit, and check the actions available for it.
Cancel the visit
Section titled “Cancel the visit”- Open its details and choose the cancellation action.
- Read the confirmation message and confirm. To keep the booking, close the confirmation without canceling.
- Open the canceled appointments tab and check the status. The visit should no longer appear in the upcoming list.
If you cannot cancel
Section titled “If you cannot cancel”Past appointments cannot be canceled. If an upcoming visit still appears as active or the action is missing, contact the business.
If you want to book again
Section titled “If you want to book again”Open the business profile and check the times currently available. Review the details of the new appointment before submitting it.

