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    Polski

    Troubleshoot booking or sign-in problems

    Tulemi for customersBooking appointmentsAbout 3 min to read

    Check the time, account, and booking status before reporting a problem.

    If a booking was interrupted, identify whether it happened while finding the business, choosing a time, signing in, or after submitting.

    A time is missing or the link does not work

    Section titled “A time is missing or the link does not work”
    • Check that the link opens the right business. Open its profile and choose the service again.
    • If the profile only shows contact details, contact the business directly. If it offers online booking, try another date or provider.

    I cannot see my appointment after signing in

    Section titled “I cannot see my appointment after signing in”
    1. Check your account email and the tabs in My appointments.
    2. If the app reports a loading error, try again. Check whether the original booking was saved before sending a new request.

    Where to report a problem

    Section titled “Where to report a problem”

    Contact the business about the time, service, or visit details. For app or sign-in problems, contact Tulemi. Include what happened, when it happened, your device or browser, and the error message. Hide private information in screenshots.