Set how online bookings are confirmed
Check whether a provider's new bookings are confirmed automatically or wait for a decision.
An online booking can be confirmed automatically or wait for the business to accept it. Check the setting for the person who provides the service.
Check the provider's setting
Section titled “Check the provider's setting”- Open Team and select an employee.
- If you can access Auto-confirm bookings, check its current setting. When it is on, new online bookings for that provider are confirmed automatically.
- After changing the setting, check that the switch shows the expected state.
Handle pending appointments
Section titled “Handle pending appointments”When automatic confirmation is off, check pending bookings in Schedule. Open the details and confirm the booking if you can accept the time.
If the option is missing
Section titled “If the option is missing”Check the business, employee, and your role. Ask an administrator to check the setting if needed.

