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    Polski

    Troubleshoot Tulemi Business

    Tulemi BusinessAccount and notificationsAbout 3 min to read

    Check your account, access, and saved changes before reporting a problem.

    Start by working out whether the problem concerns signing in, one business, one employee, or a particular booking.

    Check your account and business

    Section titled “Check your account and business”
    • If you cannot see the business, check the account you signed in with and whether you accepted the invitation. If you work with several businesses, select the right one.
    • If a screen is restricted, read the message and check your role, permissions, or the business's access status.

    Check the operation that failed

    Section titled “Check the operation that failed”
    1. Note the message and when it appeared.
    2. Reopen the screen and check whether the change was saved. If it was not saved, correct any flagged fields and try again.
    3. For a missing appointment time, check the service, provider, date, and what appears in the customer view.

    Contact support

    Section titled “Contact support”

    Use Help in Business or the support link in the Help Center. Include the steps, what you expected, and the message you saw.